Customer Support Executive
distanceSurat (On Site)
workFull Time
Key Responsibilities
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Answer incoming customer calls in a professional and friendly manner.check
Provide accurate information and assistance to customers regarding their inquiries, concerns, or issues.check
Identify and escalate complex or unresolved cases to the appropriate department or direct manager.check
Maintain customer records by accurately documenting interactions, inquiries, comments, and actions.check
Continuously update knowledge of Hisab products, services, and promotions to effectively address customer inquiries.Requirements
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Minimum 1 years of experience in a similar role.check
Language skills: English, Hindi, Gujaraticheck
Excellent verbal communication skillscheck
Good knowledge Of accounting.check
Strong problem-solving skills and ability to think quickly on your feet.check
Active listening skills to understand customer needs and provide accurate solutions.check
Patience, empathy, and a customer-centric mindsetcheck
Proficiency in using computer systems, including CRM software, and ability to learn new systems quicklyAre you ready for this job?
Click below and send us your CV.
